Melissa
11-17-2009, 05:34 PM
http://i730.photobucket.com/albums/ww305/melreese83/misc%20pictures/iHeater.jpg
Last year I decided to look into buying an infrared heater. I had seen all the adds for the EdenPURE heater, but I knew they were expensive. I stumbled across a website called Top Ten Imports, they were selling iHeaters. I looked at this heater and compared it to the EdenPURE heater. What I found was that not only was the price of the iHeater better, but the heater was better as well. EdenPURE heaters only heat up to a 1000 sq ft home, while the iHeater had three different setting, one for 500sq ft, one for 1000 sq ft, and one for 1500 sq ft homes. The price was alot cheaper too, the EdenPURE was $499, while the iHeater was $379. I decided to give it a shot. My iHeater arrived last November, and I fell in love, it worked great!! :cheerleader: I used it all through the winter, and then packed it away for the summer.
I pulled it back out this past October, but I had a problem. The iHeater would not work. It would start up, then shut it's self right back off again. I was concerned since I never bothered to register the warranty. I called up Top Ten Imports and after about 3 minutes of talking to a rep, they registered my model of iHeater for my warranty, gave me a return autho number, and told me to sent it to them and they would send me out a brand new one :shocker:
Just like that!!, no fighting, no run arounds, nothing, just a simple I am sorry and please let us fix that for you :shocker::shocker:
Well my new iHeater arrived today (10 days after I sent the other one back :thumbsup:). I opened the box and found that they not only sent me a new iHeater, but an upgraded model as well :drool:
My reason for this thread..................I just thought I'd let anyone interested in a infrared heater, know about the wonderful and quick customer service I have recieved from Top Ten Imports, and I recomend the iHeater instead of the EdenPURE.
Last year I decided to look into buying an infrared heater. I had seen all the adds for the EdenPURE heater, but I knew they were expensive. I stumbled across a website called Top Ten Imports, they were selling iHeaters. I looked at this heater and compared it to the EdenPURE heater. What I found was that not only was the price of the iHeater better, but the heater was better as well. EdenPURE heaters only heat up to a 1000 sq ft home, while the iHeater had three different setting, one for 500sq ft, one for 1000 sq ft, and one for 1500 sq ft homes. The price was alot cheaper too, the EdenPURE was $499, while the iHeater was $379. I decided to give it a shot. My iHeater arrived last November, and I fell in love, it worked great!! :cheerleader: I used it all through the winter, and then packed it away for the summer.
I pulled it back out this past October, but I had a problem. The iHeater would not work. It would start up, then shut it's self right back off again. I was concerned since I never bothered to register the warranty. I called up Top Ten Imports and after about 3 minutes of talking to a rep, they registered my model of iHeater for my warranty, gave me a return autho number, and told me to sent it to them and they would send me out a brand new one :shocker:
Just like that!!, no fighting, no run arounds, nothing, just a simple I am sorry and please let us fix that for you :shocker::shocker:
Well my new iHeater arrived today (10 days after I sent the other one back :thumbsup:). I opened the box and found that they not only sent me a new iHeater, but an upgraded model as well :drool:
My reason for this thread..................I just thought I'd let anyone interested in a infrared heater, know about the wonderful and quick customer service I have recieved from Top Ten Imports, and I recomend the iHeater instead of the EdenPURE.